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Faculty Development: Email 1 Civility

Resource Email 1 The Value of Civility

Good day,

Periodically you will receive a short email with information and a link on a topic related to faculty development.

I recognize how busy you are so the criteria for these emails includes: succinct information; readily applicable ideas; directly relevant to faculty and to how we evaluate faculty performance. I ask that you set up an email folder titled faculty development and save these emails to that folder for your review later.


Today’s email is on civility. Thanks to Dr. Jennifer Michels for sharing this with me.

Christine Porath - Why being nice to your coworkers is good for business


This TED talk is especially well suited for our use as it is short (15 minutes), cites data and medical examples (particularly at the 6-12 minute section) linked to patient safety and gives specific, readily usable suggestions. It also strongly ties into a major article earlier this year in The Joint Commission Journal on Quality and Patient Safety, for which the conclusion was:

“Harm from disrespect is the next frontier in preventable harm. This consensus statement provides a road map for health care organizations and professionals interested in engaging in a reliable practice of respect. Further work is needed to develop the specific tactics that will lead health care organizations to prevent harm from disrespect.” (A Road Map for Advancing the Practice of Respect in Health Care: The Results of an Interdisciplinary Modified Delphi Consensus Study. The Joint Commission Journal on Quality and Patient Safety 2018).

I suspect that the term “specific tactics” in the conclusion will translate into new Joint Commission standards in the near future. So our work on this topic is good preparation for that.

Here’s the article .


Thank you for the time and dedication you bring to teaching the next generation of physicians, pharmacists, psychologists and other health care providers.


I welcome any suggestions on topics for faculty development or resources you come across on faculty development.




Michael J. Schulein, Ph.D.

Faculty Development Lead

MCHS Division of Education

Clinical Adjunct Assistant Professor –

University of Wisconsin School of Medicine and Public Health